Frequently Asked Questions
Booking
- Sailing Yachts are characterized by high maneuverability and the ability to achieve significant speeds with the wind. They have a single-hull design, making them stable on course, though they may tilt slightly in strong gusts of wind. These yachts are ideal for those who appreciate a sporty style of sailing and want to experience the true taste of maritime adventure.
- Catamarans have two hulls, providing greater stability and comfort. They are less prone to tilting and offer more space both on deck and in the cabins. Catamarans are suitable for family trips and vacations with friends, ensuring a high level of comfort and safety on board.
- Choose a Boat:
- Book the Boat:
- Send a Copy of Your License:
- Pay for the Booking:
- Send the Crew List:
We receive these documents from the Charter Company directly. Usually, they send them within 1 day after the booking was paid for. Occassionally, and particularly on weekends or holidays, it may take slightly longer. Don't worry though, we are always doing our best to get the documents and send them to you as quickly as possible. We will send the documents to your e-mail.
If you want to change the boat: In case you need a bigger or smaller boat (depending on a change in the number of passengers), please send your request to our team via e-mail or WhatsApp with the exact details of what size boat you need. We will reply to you about the availability of alternative boat replacement options at your charter company.
If you want to change the country of the charter: this option might be available for some charter companies but not for all of them. Please note that if you change the charter country, you will also need to change the boat, depending on the available options in the fleet of the new country. The price can change. Check if this option is available with the manager via e-mail or WhatsApp.
If you want to change your charter dates: Please note that charter prices may change depending on the season and differences in dates. Check the availability of your boat on the desired dates with the manager via e-mail or WhatsApp.
If you want to change the country of the charter: this option might be available for some charter companies but not for all of them. Please note that if you change the charter country, you will also need to change the boat, depending on the available options in the fleet of the new country. The price can change. Check if this option is available with the manager via e-mail or WhatsApp.
If you want to change your charter dates: Please note that charter prices may change depending on the season and differences in dates. Check the availability of your boat on the desired dates with the manager via e-mail or WhatsApp.
If you decide to cancel your reservation, please carefully read your contract/terms & conditions that you were sent at the beginning of your reservation along with the package of documents and our legal notice – https://searadar.com/legal-notice. All contracts contain a description of the cancellation conditions. If you have read and agree to these conditions, please contact our team via e-mail or WhatsApp. If you have force majeure or urgent personal circumstances to cancel a charter, please let us know as well.
You can check the inventory list in the boat description on our website. If you need specific information, please contact us via WhatsApp or e-mail.
Your check-in and check-out times are stated in your SEARADAR Booking Confirmation. Please take a look.
Some charter companies have the ability to change check-in or check-out time, depending on the availability of the base manager's time. Sometimes early/late check-in or check-out can be charged. If you need to clarify whether a specific time is available, please contact us via e-mail or WhatsApp.
Please fill out the crew list form no later than 2 weeks before your charter starts.
Yes, it's possible. If you filled out your crew-list through the link, you can change it online. If you filled it out in pdf/word/exel form, please send relevant information about your crew-list changes to our team on WhatsApp or e-mail. Please note that in rare cases Charter companies can apply extra charges for changes in a crew list.
Yes, of course. We can provide you with itinerary options. Please get in contact with us, and we will be happy to help you.
- Sailing Yachts are characterized by high maneuverability and the ability to achieve significant speeds with the wind. They have a single-hull design, making them stable on course, though they may tilt slightly in strong gusts of wind. These yachts are ideal for those who appreciate a sporty style of sailing and want to experience the true taste of maritime adventure.
- Catamarans have two hulls, providing greater stability and comfort. They are less prone to tilting and offer more space both on deck and in the cabins. Catamarans are suitable for family trips and vacations with friends, ensuring a high level of comfort and safety on board.
- Choose a Boat:
- Book the Boat:
- Send a Copy of Your License:
- Pay for the Booking:
- Send the Crew List:
Search yachts
We receive these documents from the Charter Company directly. Usually, they send them within 1 day after the booking was paid for. Occassionally, and particularly on weekends or holidays, it may take slightly longer. Don't worry though, we are always doing our best to get the documents and send them to you as quickly as possible. We will send the documents to your e-mail.
If you want to change the boat: In case you need a bigger or smaller boat (depending on a change in the number of passengers), please send your request to our team via e-mail or WhatsApp with the exact details of what size boat you need. We will reply to you about the availability of alternative boat replacement options at your charter company.
If you want to change the country of the charter: this option might be available for some charter companies but not for all of them. Please note that if you change the charter country, you will also need to change the boat, depending on the available options in the fleet of the new country. The price can change. Check if this option is available with the manager via e-mail or WhatsApp.
If you want to change your charter dates: Please note that charter prices may change depending on the season and differences in dates. Check the availability of your boat on the desired dates with the manager via e-mail or WhatsApp.
If you want to change the country of the charter: this option might be available for some charter companies but not for all of them. Please note that if you change the charter country, you will also need to change the boat, depending on the available options in the fleet of the new country. The price can change. Check if this option is available with the manager via e-mail or WhatsApp.
If you want to change your charter dates: Please note that charter prices may change depending on the season and differences in dates. Check the availability of your boat on the desired dates with the manager via e-mail or WhatsApp.
If you decide to cancel your reservation, please carefully read your contract/terms & conditions that you were sent at the beginning of your reservation along with the package of documents and our legal notice – https://searadar.com/legal-notice. All contracts contain a description of the cancellation conditions. If you have read and agree to these conditions, please contact our team via e-mail or WhatsApp. If you have force majeure or urgent personal circumstances to cancel a charter, please let us know as well.
You can check the inventory list in the boat description on our website. If you need specific information, please contact us via WhatsApp or e-mail.
Your check-in and check-out times are stated in your SEARADAR Booking Confirmation. Please take a look.
Some charter companies have the ability to change check-in or check-out time, depending on the availability of the base manager's time. Sometimes early/late check-in or check-out can be charged. If you need to clarify whether a specific time is available, please contact us via e-mail or WhatsApp.
Please fill out the crew list form no later than 2 weeks before your charter starts.
Yes, it's possible. If you filled out your crew-list through the link, you can change it online. If you filled it out in pdf/word/exel form, please send relevant information about your crew-list changes to our team on WhatsApp or e-mail. Please note that in rare cases Charter companies can apply extra charges for changes in a crew list.
Yes, of course. We can provide you with itinerary options. Please get in contact with us, and we will be happy to help you.
Payment
The payment schedule can be found in the upper right corner of the Booking Confirmation.
This information can be found on your Booking Confirmation.
SEARADAR offers flexible payment methods:
1. A secure link that allows you to pay with credit or debit card, Apple Pay, Google Pay, and even crypto. The fastest and most convenient way.
2. A bank transfer using our bank details.
To inquire about alternative payment methods, please contact our team.
1. A secure link that allows you to pay with credit or debit card, Apple Pay, Google Pay, and even crypto. The fastest and most convenient way.
2. A bank transfer using our bank details.
To inquire about alternative payment methods, please contact our team.
Yes, you can pay:
- with 100% prepayment
- 50% to secure a booking and the remaining 50% cleared within 45 days before the charter
There may be exceptions to this rule, which you can discuss with your trip manager.
- with 100% prepayment
- 50% to secure a booking and the remaining 50% cleared within 45 days before the charter
There may be exceptions to this rule, which you can discuss with your trip manager.
Sure! Our team will prepare a link for online payment by card, it is suitable for both credit and debit cards. We do not charge additional fees, but some banks do. So we recommend you to clarify this information on the side of your banking provider.
If you pay via a link
1. A link can expire. Please contact us, and we will generate a new link for you.
2. When paying via a link, if the screen freezes, and your money was not debited, the same link will no longer be valid. Please contact us, and we will generate a new link for you.
3. When paying via a link, if the screen freezes, and your money was debited. Please contact us, so we can check the payment and assist you.
4. When paying via a link, you get a "declined" error. Most likely this issue can be solved by your bank, please try to contact them.
If you pay via a bank transfer
You paid some time ago, but SEARADAR still hasn't seen the payment. Don't worry, sometimes it takes a few days for a bank transfer. The best strategy here is to wait. As soon as we receive the transfer, we will notify you.
If you didn't find the answer, please inform our team about the issue. We will be happy to help.
1. A link can expire. Please contact us, and we will generate a new link for you.
2. When paying via a link, if the screen freezes, and your money was not debited, the same link will no longer be valid. Please contact us, and we will generate a new link for you.
3. When paying via a link, if the screen freezes, and your money was debited. Please contact us, so we can check the payment and assist you.
4. When paying via a link, you get a "declined" error. Most likely this issue can be solved by your bank, please try to contact them.
If you pay via a bank transfer
You paid some time ago, but SEARADAR still hasn't seen the payment. Don't worry, sometimes it takes a few days for a bank transfer. The best strategy here is to wait. As soon as we receive the transfer, we will notify you.
If you didn't find the answer, please inform our team about the issue. We will be happy to help.
Payment by bank transfer is only accepted in euros. If you would like to pay with a credit card in another currency, please let our team know. We will prepare a customised payment link for you. This method has some restrictions on the list of accepted currencies. Please contact our team for more details. Also, we accept crypto currencies.
Payment for additional services paid at the base can take place both in euros and in other currencies, upon agreement with the charter company.
Payment for additional services paid at the base can take place both in euros and in other currencies, upon agreement with the charter company.
Yes, it's possible. Our team will assist you with this process.
The main document we provide is the Booking Confirmation, which contains all the details of your charter, including dates and costs. If you need a specific document to submit to the accounting department, please contact the manager who accompanies you on the charter. We will try to help you.
Yes, a deposit is required to confirm the booking. Size of deposit and conditions may vary, depending on the charter company. You can learn more by contacting a member of our team.
Insurance is not included in the payment. If you need insurance, please contact our team. We will be happy to guide you through this process.
SEARADAR does not charge any service fees for making changes. However, additional fees for booking changes are always subject to what exactly you want to change. If you change dates to a busier part of the season, or change the boat to a larger size, you can expect to see a price increase which would require an additional payment to secure the changes.
It depends on the case, and is subject to individual circumstances. Please find our cancellation policy here: https://searadar.com/legal-notice
Before charter
SEARADAR is a unique yacht concierge service.
Choose a yacht according to your preferences on SEARADAR.COM
Just specify the country where you want your trip to take place, and the dates you want to travel. For a more detailed search, select the type of yacht, the year of its manufacture, and the number of cabins, or you can leave these fields blank.
We will give you options based on what is available within your search criteria, all of which can be confirmed instantly. You don't pay us any commission or additional fees. We provide this search service and consultation completely free of charge.
After choosing a yacht, you can pay for its rental directly on our website using your bank card. It's easy and safe. All payments are protected by digital encryption. Payment security is guaranteed.
After paying for your selected yacht, you will receive a personal receipt via e-mail or messenger, confirming the reservation. After that, all that remains left to do is to bring your booking receipt (printed or digital copy/ on your device), pack your bags and enjoy setting sail, stress free!
For frequent travelers, we have a unique discount system, in the form of nautical miles cashback - the more you order, the bigger your discount is next time. It is profitable, easy, and convenient.
If you have any questions, we're here to help. You can enjoy 24/7 support, and a unique and personalised service from industry professionals.
At SEARADAR we want to make yachting accessible. Thanks to our flexible service and wide range of options, setting sail has never been easier.
Choose a yacht according to your preferences on SEARADAR.COM
Just specify the country where you want your trip to take place, and the dates you want to travel. For a more detailed search, select the type of yacht, the year of its manufacture, and the number of cabins, or you can leave these fields blank.
We will give you options based on what is available within your search criteria, all of which can be confirmed instantly. You don't pay us any commission or additional fees. We provide this search service and consultation completely free of charge.
After choosing a yacht, you can pay for its rental directly on our website using your bank card. It's easy and safe. All payments are protected by digital encryption. Payment security is guaranteed.
After paying for your selected yacht, you will receive a personal receipt via e-mail or messenger, confirming the reservation. After that, all that remains left to do is to bring your booking receipt (printed or digital copy/ on your device), pack your bags and enjoy setting sail, stress free!
For frequent travelers, we have a unique discount system, in the form of nautical miles cashback - the more you order, the bigger your discount is next time. It is profitable, easy, and convenient.
If you have any questions, we're here to help. You can enjoy 24/7 support, and a unique and personalised service from industry professionals.
At SEARADAR we want to make yachting accessible. Thanks to our flexible service and wide range of options, setting sail has never been easier.
Our service is completely free. We don't charge any commission or have any hidden fees for our customers.
Yes, you do! Charter companies have different requirements for the type of skipper license needed to rent a yacht. For this reason, we send your license to the charter company prior to the booking to verify that they accept it.
You can secure a booking by making payment on our website or by sending a booking request via WhatsApp / e-mail. If using WhatsApp / e-mail, your trip manager will send you a booking confirmation and a secure payment link.
SEARADAR has been on the market for more than 5 years. You can read more about the company on our About section, here: https://hub.searadar.com/about and read reviews from our customers here: https://www.trustpilot.com/review/searadar.com
Your skipper license and a valid passport (ID).
Prices are set by the charter companies, we don't charge any extra fees from our side
SEARADAR offers several payment methods:
* Payment via a secure link. It may be paid with a credit or debit card, Apple Pay, Google Pay, and even crypto.
* A bank transfer.
To inquire about alternative payment methods, please contact our team.
* Payment via a secure link. It may be paid with a credit or debit card, Apple Pay, Google Pay, and even crypto.
* A bank transfer.
To inquire about alternative payment methods, please contact our team.
No, it 's not included. Usually you get a boat with a full tank of fuel and you need to return it re-filled with a full tank of fuel.
To ensure your peace of mind and protect you from unforeseen circumstances, we recommend considering three types of insurance options:
1. Deposit insurance
Typically, charter companies require a deposit as security against potential damages or incidents during your charter. However, with our FDP (Free Deposit Pack) product, you can eliminate the need for a deposit altogether. You pay just 20% of the required deposit amount (non-refundable) and we will take care of the rest. Check more details here — https://searadar.com/fdp
2. Skipper's Liability Insurance
This type of insurance provides coverage for injuries and damage to property that may occur during your charter. It ensures that you are protected in the unfortunate event of accidents or damages that may occur during your charter. We recommend Schomacker insurance — https://www.schomacker.de/en/charter-insurance/skipper-liability.html?pid=a1659
3. Cancellation Insurance
Life is unpredictable, and unforseen circumstances may arise that result in the unavoidable cancellation of your yacht charter. To avoid the financial impact of cancellations, we advise taking out cancellation insurance. Cancellation insurance ensures that you are protected from significant financial losses in the event of unexpected circumstances that prevent you from going ahead with your charter. We recommend this insurance — https://www.schomacker.de/en/charter-insurance/travel-cancellation.html?pid=a1659
Also, we offer free cancellation for the bookings made with 100% prepayment. Check more info here: https://hub.searadar.com/free-cancellation
1. Deposit insurance
Typically, charter companies require a deposit as security against potential damages or incidents during your charter. However, with our FDP (Free Deposit Pack) product, you can eliminate the need for a deposit altogether. You pay just 20% of the required deposit amount (non-refundable) and we will take care of the rest. Check more details here — https://searadar.com/fdp
2. Skipper's Liability Insurance
This type of insurance provides coverage for injuries and damage to property that may occur during your charter. It ensures that you are protected in the unfortunate event of accidents or damages that may occur during your charter. We recommend Schomacker insurance — https://www.schomacker.de/en/charter-insurance/skipper-liability.html?pid=a1659
3. Cancellation Insurance
Life is unpredictable, and unforseen circumstances may arise that result in the unavoidable cancellation of your yacht charter. To avoid the financial impact of cancellations, we advise taking out cancellation insurance. Cancellation insurance ensures that you are protected from significant financial losses in the event of unexpected circumstances that prevent you from going ahead with your charter. We recommend this insurance — https://www.schomacker.de/en/charter-insurance/travel-cancellation.html?pid=a1659
Also, we offer free cancellation for the bookings made with 100% prepayment. Check more info here: https://hub.searadar.com/free-cancellation
Of course you can. Just tell us what name should be on the booking contract.
We can provide you with a skipper from a charter company. It costs approximately 1100 - 1200 EUR per week.
We can arrange a chef and/or hostess onboard. Please tell us about this in advance, so we can help you choose a yacht with an appropriate number of berths.
It depends on the yacht that you have chosen. We would need to contact the specific charter company to check their cancellation policy.
No, we don't have cancellation insurance, but we offer free cancellation for the bookings made with 100% prepayment. https://hub.searadar.com/free-cancellation
Fuel and moorings are the additional expenses.
Due to marinas requiring personal information, it is more common to organise this yourself. If you're unsure of what is required please contact one of our team and we can discuss this with you.
Yes, but we need to find a proper yacht for you. Not all the charter yachts allow their yachts to participate in regattas.
No, a standard yacht charter lasts for a week, from Saturday to Saturday.
It depends on the yacht that you have chosen. We can contact the charter company to check this information for you.
During and after charter
You can find the contact of the base manager in the base information that gets e-mailed to you.
The boat location can be found in the base information. You can contact the base manager when you are already at the location and he will guide you. His phone number can be found in the base information.
In case your flight is delayed, please notify the base manager. His contact can be found in the base information.
First of all, we recommend you contact the base manager. His phone number can be found in the base information.
We strongly recommend to fix all, your base manager can discuss this with you and help organise the necessary maintenance/fixes.
We strongly recommend to fix all, your base manager can discuss this with you and help organise the necessary maintenance/fixes.
We recommend you contact the base manager. His phone number can be found in the base information.
We would really appreciate it if you leave a review about us on Trustpilot – https://www.trustpilot.com/review/searadar.com
Additional services
To ensure your peace of mind and protect you from unforeseen circumstances, we recommend considering three types of insurance options:
1. Deposit insurance
Typically, charter companies require a deposit as security against potential damages or incidents during your charter. However, with our FDP (Free Deposit Pack) product you can eliminate the need for a deposit altogether. You pay just 20% of the required deposit amount (non-refundable) and we will take care of the rest. Check more details here — https://searadar.com/fdp
2. Skipper's Liability Insurance
This type of insurance provides coverage for injuries and damage to property that may occur during your charter. It ensures that you are protected in the unfortunate event of accidents or damages that may occur during your charter. We recommend Schomacker insurance — https://www.schomacker.de/en/charter-insurance/skipper-liability.html?pid=a1659
3. Cancellation Insurance
Life is unpredictable, and circumstances may arise that necessitate the cancellation of your yacht charter plans. To mitigate the financial impact of cancellations, we advise obtaining cancellation insurance. Cancellation insurance ensures that you are protected from significant financial losses in the event of unexpected circumstances that prevent you from going ahead with your charter. We recommend this insurance — https://www.schomacker.de/en/charter-insurance/travel-cancellation.html?pid=a1659
Also, we offer free cancellation for the bookings made with 100% prepayment. Check more info here: https://hub.searadar.com/free-cancellation
1. Deposit insurance
Typically, charter companies require a deposit as security against potential damages or incidents during your charter. However, with our FDP (Free Deposit Pack) product you can eliminate the need for a deposit altogether. You pay just 20% of the required deposit amount (non-refundable) and we will take care of the rest. Check more details here — https://searadar.com/fdp
2. Skipper's Liability Insurance
This type of insurance provides coverage for injuries and damage to property that may occur during your charter. It ensures that you are protected in the unfortunate event of accidents or damages that may occur during your charter. We recommend Schomacker insurance — https://www.schomacker.de/en/charter-insurance/skipper-liability.html?pid=a1659
3. Cancellation Insurance
Life is unpredictable, and circumstances may arise that necessitate the cancellation of your yacht charter plans. To mitigate the financial impact of cancellations, we advise obtaining cancellation insurance. Cancellation insurance ensures that you are protected from significant financial losses in the event of unexpected circumstances that prevent you from going ahead with your charter. We recommend this insurance — https://www.schomacker.de/en/charter-insurance/travel-cancellation.html?pid=a1659
Also, we offer free cancellation for the bookings made with 100% prepayment. Check more info here: https://hub.searadar.com/free-cancellation
You can check the availability and prices for optional equipment/services in the yacht inventory list we sent you with the charter documents. Please inform your support manager if you want to add something to your booking in advance.
We would be happy to help you with a transfer. The price depends on the location and the number of passengers. Please send us your flight details and the number of passengers by e-mail or WhatsApp, so we can assist you and provide more detailed information.
Yes, no problem. Please send us your updated information.
Yes, we can help to arrange an invitation. Please send us a filled crew-list or the personal details of passengers who need an invitation (passport copies, phone numbers) via e-mail or WhatsApp.
The provision can be provided by the charter company, or local delivery service, or can be bought in the shops in the marina. Please check your base information to find more information about the provision.
Free Deposit Pack is a unique financial product successfully developed by SEARADAR that eliminates the need for a deposit when chartering a yacht.
The cost of a Free Deposit Pack is 20% of the total deposit amount. Please contact our team to check the availability of this product for your booking.
The cost of a Free Deposit Pack is 20% of the total deposit amount. Please contact our team to check the availability of this product for your booking.
Searadar is a comprehensive online concierge service for sailboat captains.
UAB Searadar
Register code: 305242131
Vilnius, Vilkpėdės g. 22, LT-03151
© SeaRadar. All rights reserved
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
COMPANY
CONTACT
FOLLOW US
